You don’t have a lead problem. You don’t have a response problem. You have a response-time problem.
Patients reach out when it suits them — after dinner, late at night, on weekends. Every hour between their message and your reply is an hour they spend talking to another clinic.
After 5 pm the phone goes to voicemail, and DMs, chats and forms sit unread until someone opens them in the morning.
Every channel is answered the moment it arrives, from your clinic’s information, and moved toward a booked consultation. Your team starts the day with appointments, not a backlog.
It follows up with every patient who inquired but hasn’t booked — by email, text and AI call — to re-engage them and bring them back to the practice. Each reach-out is personal to that patient’s conversation and procedure of interest, not a bulk blast: intelligent engagement, with your team approving before anything goes out. That load comes off your team entirely.
Illustrative day. The agents answer only from your clinic’s approved information, and your team sees every conversation on the lead board.
Four agents. Each one catches a patient you’ve already paid to reach.
Each agent covers a moment when a patient reaches out and nobody can answer. Watch each one work as you scroll. The AI CRM is complimentary with any agent — take one, or all four.
Website agent
You spend on ads, SEO and people to bring patients to your website — and the website is where they decide. Then they meet a form that says “we’ll get back to you”. Nobody is there at 11 pm to answer the one question standing between them and a consultation.
Answers every chat and form inquiry in seconds, 24/7, from your clinic’s own information — procedures, price ranges, surgeons, availability — and offers a consultation slot.
Your marketing spend converts on the first visit, not after a callback the next afternoon.
Social media agent
Your team puts hours into Instagram and Facebook. Patients engage when it suits them — scrolling after dinner, late at night, on weekends. If the reply comes the next afternoon, the moment of interest has passed, and the effort behind the post goes with it.
Replies to Instagram, Facebook and WhatsApp messages the moment they arrive, in your clinic’s tone and from your clinic’s information, and moves the conversation to a booked consultation.
The work you put into social turns into consultations instead of unread DMs.
Calls agent
After hours, most clinics forward calls to an answering service or an offshore center that takes a message. For a patient moving an appointment — or a new patient calling for the first time — that message-taker is the experience of your practice.
Answers every call your front desk can’t, with your clinic’s information. For a first-time caller it collects the name, contact details, procedure of interest and preferred times, and books — so your team takes over with everything already in hand.
No missed patient, and a first impression that already feels personal before anyone on your team picks up.
Revenue workflows
Past patients are your warmest audience, and the ones most often left alone. Personally calling, texting and writing to each of them is humanly impossible for a clinic team.
Chooses who to reach — by procedure, last visit or past inquiry — then sends personalized emails, texts and AI calls spaced over days or weeks. Your team approves before anything goes out.
New revenue from patients who already trust you.
The agents answer, chase and book. Your team takes over with the full conversation in front of them.
Live answers come only from your approved clinic information. Outreach to past patients is approved by your team before it goes out.
Complimentary AI CRM, included with any agent.
Every conversation lands in one place. The agents feed it; your team works from it. Take one agent or all four — the AI CRM comes with it at no extra cost, with every lead, every conversation and everything the agents know.
Move a lead to Follow-up or Booked and the agents stop messaging that patient. See the channel it came from, the procedure of interest and who owns it.
A new price, a new procedure, changed hours — edit it in the CRM and the website, calls and social agents have it immediately. No retraining.
Choose who to reach, then email on day 1, text on day 4, AI call on day 9. Every message is yours to write; replies and bookings land back on the board.
“Cosmasol’s technology is truly cutting edge. I have been amazed how incredibly well their AI agent performs, even when I intentionally challenged it!”
After the first month, this is what changes.
The dashboard shows the numbers. Your patients and your team feel the difference every day.
Every patient who reaches out gets a real answer in seconds, 24/7 — the attention they deserve from the first message, not after a callback the next day.
No backlog of after-hours messages waiting in the morning, and no unanswered patients when the desk is at its busiest. Your team picks up conversations that are already underway.
Every inquiry your ads, SEO and social work bring in is engaged and followed up — so the marketing budget converts instead of leaking after hours.
What we have seen once a practice turns the agents on:
- +{{ m0 }}%increase in revenue
- +{{ m1 }}%increase in consultations
- {{ m2 }}%patient engagement — every inquiry answered, day and night
Illustrative figures, in line with results reported by aesthetic practices running AI agents. Your figures depend on your practice and on which agents you run.
Read the Radiance Plastic Surgery & MedSpa case studyMany practices are adopting AI. Some are still weighing it.
Both are sensible. Here is what we hear most often from clinic owners — and the honest answer to each.
One agent. Thirty days. Your clinic’s information.
If you’re unsure what AI can do — or how personal it can be for your clinic — pick the website, calls or social agent. We set it up; you watch it answer real patients for a month, then decide.
Your intelligent agent for $0.55 per hour.
That’s about $400 a month for an agent that answers 24/7. Final pricing is quoted for your practice; conditions apply.
See the agents working in your practice.
Onboarding is about 40 hours of our work, not yours. Live within 48 hours.
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The platform behind the agents
Discover all featuresAI CRM
EHR
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AI-powered aesthetic clinic software for plastic surgery practices
Cosmasol is aesthetic clinic software built in North America for plastic surgery practices and med spas. Intelligent agents answer patient inquiries on your website, phone and social media and book consultations; the AI CRM keeps every lead and conversation in one place; and the plastic surgery EMR, scheduling, billing and reporting run the rest of the clinic.
Because it was built with a practicing plastic surgeon, the cosmetic EHR follows how an aesthetic practice actually works — consultation to procedure to follow-up — so your team spends less time on administration and more on patients. HIPAA compliant and cloud-based, with an on-premise option for clinics that need it.